Consulting

Remote Computer Repair and Maintenance

This service is available remotely via Internet remote desktop at the low price of $20 ($10 before any work is performed and $10 afterwards, with a moneyback guarantee if your issue can't be resolved.). This small fee will require payment via paypal http://www.paypal.com . Please visit paypal and signup for an account if you don't already have one.

If you have a computer problem but still are able to connect to the Internet, your computer can be remote controlled and in most cases, fixed. This service will fix Windows problems and Software problems, remove spyware and viruses, perform maintenance and cleaning to speed up your system and install or update your antivirus software.

To initiate service, fill out the form below and send initial payment of $10 to paypal via 757shop (at) gmail (dot) com . With paypal, you are protected by paypal, and it will allow your initial payment to be refunded if your issue is resolved. Upon issue resolution, you then send the remaining $10 via paypal.

Please fill out the form below to send out a work request ticket and include the time you will be available to initiate the remote support session. You will receive a link via email to initiate a remote support session at the time you will be available, or an email or phone call if you are not available at that time, or there is a scheduling conflict. The maintenance and performance tuning, as well as the virus and malware removal services may require hours of runtime if not overnight, depending on variables like computer speed and hard drive size.

CLICK HERE TO FILL OUT OUR WEB FORM AND SUBMIT YOUR REQUEST FOR SUPPORT.

Notices: By requesting this service, you understand that while we will try to avoid your personal information and documents, you are consenting to give permission to view or copy the files as needed. System cleaning may result in the loss of saved passwords and usernames in your Internet browser, though we will strive to prevent this. You should backup important documents and data before service. Virus and spyware removal may result in data loss or Windows curruption, leading to a need to reinstall windows or have a technician do so for you. Although in most cases, nothing will be lost, there is always the chance.

By requesting service you also agree to be added to the customer database and contacted periodically (every 90 days), to be offered tuneup service or any deals or promotions that may become available. You also agree that we are not liable for any unexpected damages such as data loss or corruption. We may also need to install software to provide the remote support session as well as utilities needed to provide the service. If you are not happy with the service, email us at 757shop (at) gmail (dot) com to request a refund. Customer satisfaction is important to us.

First Name:Last Name:

Best time/date for remote session:

Type of service requested (check all that apply):
System Performance Maintenance/Cleaning/Optimization
Virus/Spyware/Malware removal
Fix a software related problem
Fix a Windows or driver related problem
Install Antivirus software
Update your Antivirus definitions
Other (describe below)

Describe any other service you need here.

Phone Number to reach you at:

Is this a mobile phone or a landline?:
Mobile phone
Landline

Is it ok to contact you via text message instead of a phone call in the event of a problem (such as needing to reboot the computer and restart the remote session).
Yes
No

Describe your computer hardware as fully as you can (Please include Operating System Version):
Try to include as much specific information such as processor type or speed, amount of memory, hard drive size, and if their are usb ports available. Don't be concerned if you don't know much, this information just makes it easier to try to diagnose problems.

Describe the problem you are having? Include any relevant error messages or pop ups:

Describe any recent changes made prior to the problem first occurring, if possible:
For example: Have you recently installed or changed hardware, installed new software, updated a driver? Did Windows Update install any updates prior to the problem? Were there files accidentally deleted? Were there any issues with security or firewall software?

What is the best time to repair/pickup the computer?:
Mornings (8-12)
Afternoon (12-5)
Evenings (After 5)

Is the computer located in a business or a residence?:
Business
Residence

Enter your email address here. This is the address that will receive the link to start the remote support session. If the email containing the link doesn't show up in your email account, try checking your spam or junk mail folder.

Where did you hear about our service?

Available Services

Virus/Spyware removal.
System Optimization .
Software / Driver Updates.
Installing Anti-virus software.
Diagnosing computer problems.

Use this button if you'd like to conveniently make the initial $10 payment. It will open a new window for the payment.

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